Privacy Policy

How we handle information and the choices you have over your data.

1. Introduction

AriesView, Inc. (“AriesView,” “we,” “us,” or “our”), a Delaware corporation, provides two products under this policy. AriesView RES: free public pages about homes, an address search, and, for signed-in users, automated home value estimates, the comparable sales behind them and PDF reports, on ariesview.com, on app.ariesview.com and through the AriesView connector that AI assistants use. AriesView CRE: an AI-native software-as-a-service platform that helps commercial real estate (CRE) teams with acquisitions diligence by reading, structuring, and analyzing deal documents such as leases, rent rolls, and financial statements. Our security product, AriesView Security, has its own privacy policy at ariesviewsecurity.com/privacy-policy.

This Privacy Policy explains what information we collect, how we use and process it, the choices you have, and the rights available to you under applicable data protection laws. It applies to our websites, the AriesView application, the AriesView connector, and related services (collectively, the “Service”). By using the Service, you acknowledge the practices described here. If you do not agree, please do not use the Service.

2. Information We Collect

We collect the following categories of information:

• Account information. When you register or are provisioned an account, we collect identifiers such as your name, email address, employer or organization, job title, and authentication credentials. For paid plans we may collect billing contact details; payment card data is handled by our payment processor and is not stored on our systems.
• Uploaded deal documents and content (AriesView CRE). The CRE platform is designed to ingest the documents and data you choose to upload, including leases, amendments, rent rolls, financials, due-diligence packages, and related materials (“Customer Content”). This Customer Content may contain information about properties, tenants, counterparties, and other individuals or entities. You are responsible for ensuring you have the right to upload such content to the Service.
• Usage and device data. We automatically collect technical and usage information such as IP address, browser and device characteristics, pages and features used, actions taken within the application, timestamps, and log and diagnostic data. This helps us operate, secure, and improve the Service.
• Communications. When you contact us for support, a demo, or sales, we collect the information you provide and a record of those communications.
• AI-assistant usage statistics. When you use AriesView through an AI assistant, we keep pseudonymous usage statistics: which of our tools were used and whether they worked. People and homes appear in them only as one-way codes, never by name: these statistics never contain your e-mail address, IP address, browser string, the address you typed or the input the assistant sent to our tools. Detailed records are kept for 180 days (the coded per-person summary for at most 400 days after your last use); after that only daily totals remain. We do not sell them.

3. How We Use Information

We use the information we collect to:

• Provide, operate, maintain, and secure the Service and your account;
• Deliver what you ask for: home searches, value estimates, comparable sales and reports, and, for AriesView CRE, document extraction, lease abstraction, rent-roll validation, risk surfacing, and analysis;
• Authenticate users, apply plan allowances and fair-use limits, manage subscriptions, and process billing;
• Respond to your inquiries, removal requests, and support requests;
• Monitor, analyze, and improve performance, reliability, and usability of the Service;
• Detect, investigate, and prevent fraud, abuse, bulk copying, and security incidents;
• Comply with legal obligations and enforce our agreements.

4. Public Home Pages and the Address Search

ariesview.com has a public page for each home we cover. It shows facts from public records (such as the property type, size, lot, and year built) and, where there is enough sales data, an automated value estimate range. Tax assessments and recorded sales for a home are available only after signing in. Public pages never show an owner’s name.

• The address search. What you type in the search box is used to find the matching homes. We do not ask who you are and do not tie your searches to an account. Like most websites, our servers keep standard request logs (network address, browser string, the page or search requested, and the time) to run and secure the site, and use your network address to apply fair-use limits.
• “Request this home.” If you press this button when a home is not on AriesView, we record the address you typed so that we can add the home. We do not ask for your name or e-mail address there.
• Removal requests. Each home page links to a form for its owner or a representative to ask us to take the page down. We record the page, your name, e-mail address, relationship to the home and message, and the network address and browser string the request came from, so that a person can review it and reply to you. We keep the request and our answer as a record of how it was handled.
• Cookies. ariesview.com sets no cookies. See our Cookie Policy for the essential cookies the app and sign-in use.

5. Home Valuations and the AriesView Connector

This section describes what we receive and keep when you get valuations on ariesview.com, on app.ariesview.com, or through the AriesView connector that AI assistants use. It adds to the rest of this policy.

Account. To get valuations you sign in at auth.ariesview.com with an e-mail address and password or with Google or Microsoft. We keep your account identifier, e-mail address, name if your sign-in provides it, your plan and when you last signed in. You can ask us to delete your account.

Valuations and your history. When you value a home we record the address and town, whether the valuation was quick or in-depth, the value range returned and the date, so that you can see your own history and so that the weekly allowance and the 30-day rule work. We keep a record of which home was valued and when for as long as your account exists. A computed valuation may be kept in a shared cache so that the same home is answered faster next time; the cache is keyed by the property, not by you.

Fair-use checks. To keep one allowance per person and to stop bulk copying, we compare accounts using one-way (hashed) forms of the e-mail address and, where you provide them, a payment-card fingerprint, phone number or device, and we look at whether a request comes from a cloud or hosting network and for patterns such as many different house numbers on one street. We do not keep these values in readable form. Comparable-sales answers carry an account-specific mark so that a copy published elsewhere can be traced to the account that received it.

Payments. Paid plans are billed by our payment processor. For a paid plan we keep your plan, a customer identifier and a card fingerprint; we never receive or keep your full card number.

6. Using AriesView from AI Assistants

You can use AriesView from AI assistants made by other companies, such as Claude (by Anthropic), through the AriesView connector. This section explains what we receive and keep when you do.

What the assistant’s company does. When you ask an assistant a question, the assistant decides whether to call an AriesView tool and sends us only what that tool needs: an address, a town, filters, or comparable sales you pasted in. Your conversation and your account with that company are handled under that company’s own terms and privacy policy, not ours. We do not receive your conversation history, your other files or your memory in the assistant.

Signing in. To get valuations you sign in to your AriesView account at auth.ariesview.com and approve the connection. The assistant’s company then holds a token that lets it call AriesView on your behalf; it does not hold your AriesView password. We keep the identifier of the assistant client, when it connected and was last used, and the tokens’ metadata, so that you stay connected and so that we can revoke access. You can disconnect AriesView in the assistant at any time, or ask us to revoke access.

Connector activity records. For each request we record your account identifier and e-mail address, the assistant you used, the tool called, the query scope (for example a town or an address), the outcome, the response size and the time taken. For valuations we also record the address, town, depth and value range returned, so that you can see your own history. We use these records to enforce usage limits, to secure and troubleshoot the service, and to show you your history. We keep them for 13 months. After that a nightly process deletes them and keeps only daily counts, with no e-mail address, property address or query details. Deleted records remain in a restricted backup for up to 30 days. Your access record (account identifier, e-mail address, whether access is granted or revoked) is kept while your account exists. You can ask us to delete your records sooner by writing to info@ariesview.com.

Security monitoring. To protect the service we also record technical details of each connector request: the network address it came from, the client software, a fingerprint of the access token (never the token itself) and the request timing. Tool inputs are kept only as a one-way fingerprint and a size. We keep these records for 90 days and then keep only daily counts; backups of them are kept for 7 days.

Comparables you paste in. When you ask AriesView to price a home from comparable sales you supply, we use them only to compute that answer and do not store them. We keep only the length of what you pasted and a one-way fingerprint, so that the same analysis is counted once toward your allowance.

Requests without signing in. Address look-ups and public property facts can be used without an AriesView account on a separate public endpoint. For these we record the network address, the tool, the address asked about and the outcome, to apply fair-use limits and prevent abuse, and we keep them for 90 days.

What we do not do. We do not sell the information described in this section, use it for advertising, or use your questions or results to train AI models. We share it only with the service providers that host and operate AriesView for us, under contract, and when the law requires it. Our flood and weather answers send a property’s location (not your identity) to the public FEMA and National Weather Service services.

Your choices. You can disconnect the connector in the assistant, revoke access from your AriesView account or by writing to us, and ask for access to, correction of or deletion of your records at info@ariesview.com.

7. AI Processing of Customer Content (AriesView CRE)

The AriesView CRE platform uses artificial intelligence and machine learning to read and structure the documents you upload. We process Customer Content solely to provide the Service to you and your organization, for example to extract structured data, generate analysis, and produce outputs you can review and export with citations back to the source document.

We do not use your Customer Content to train, fine-tune, or improve foundational or shared AI models without your explicit consent. Where the Service relies on third-party AI providers to perform processing, we engage providers under contractual terms that restrict the use of your content to delivering the Service and that prohibit using it to train their general-purpose models. AI-generated outputs are intended to support human review and are not a substitute for professional judgment.

8. Data Sharing and Subprocessors

We do not sell your personal information. We share information only as needed to operate the Service and as described below:

• Subprocessors and service providers. We use trusted vendors to provide cloud hosting and storage, AI inference, communications, and payment processing. These providers may process information on our behalf under contractual obligations consistent with this policy.
• Within your organization. Customer Content and account activity may be accessible to other authorized users within your organization’s workspace.
• Legal and safety. We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of AriesView, our users, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, information may be transferred subject to this policy.

9. Security

We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, access controls, authentication, network protections, logging, and least-privilege practices. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

10. Data Retention and Deletion

We retain account information and Customer Content for as long as your account is active or as needed to provide the Service, and for the periods stated in sections 2, 4, 5 and 6 where a period is given. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated Customer Content; upon a valid request, we will delete or de-identify such data within a commercially reasonable period, subject to backup retention cycles and legal requirements.

11. Your Rights

Depending on your location, you may have rights under laws such as the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA). These may include the right to access, correct, delete, or port your personal information; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@ariesview.com. Where AriesView processes Customer Content on behalf of a customer, we act as a processor and will direct individual requests to the relevant customer (controller).

12. International Data Transfers

We may process and store information in countries other than the one in which you are located, including the United States. Where we transfer personal information across borders, we implement appropriate safeguards, such as standard contractual clauses or other lawful transfer mechanisms, to protect your information consistent with applicable law.

13. Children’s Privacy

The Service is not directed to children. You must be at least 18 years old to create an account. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after an update constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact AriesView, Inc. at info@ariesview.com.